Privacy Policy

Information you provide: such as your name, email address, organisation, account preferences and the mandates, settings and messages you create on the platform.

Information collected automatically: such as device and browser details, approximate location derived from your IP address, and how you interact with the website and platform.

Information from sign-in partners: if you use Ventureship SSO, we receive the basic profile details needed to create and secure your account.

We use personal information to provide, secure and improve the platform; to authenticate you; to communicate with you about your account and our services; to respond to concierge requests; and to comply with legal obligations.

We do not sell personal information. We share it only with service providers who help us operate the platform under appropriate confidentiality obligations, with users you invite to your funds according to the permissions you set, when required by law, or in connection with a corporate transaction.

We apply institutional-grade administrative, technical and physical safeguards designed to protect your information. No system is perfectly secure, so please keep your credentials confidential and contact us immediately if you suspect unauthorised access.

We keep personal information for as long as your account is active and as needed to provide the platform, resolve disputes, enforce our agreements and meet legal requirements.

Depending on where you live, you may have rights to access, correct, delete or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact our concierge. You can also manage communication preferences from your account.

Your information may be processed in countries other than your own. Where we transfer information internationally, we use appropriate safeguards as required by applicable law.

The platform is not directed to individuals under 18, and we do not knowingly collect their personal information.

We may update this policy from time to time. We will revise the date above and, where changes are material, let you know through the platform or by email.